We are very excited to announce that from Wednesday 28th September 2016 an Advanced Care Nurse Practitioner will be joining the team on a Wednesday, Thursday and Friday. It will be their responsibility to see patients needing urgent same day treatment and also completing a number of insurance paperwork. This will allow our GP's more flexibility booking routine appointments.
Dr Cookey's usual Tuesday afternoon clinic will now be for patients who need reviewing and have been pre-booked. We will be sending out invitations for patients to come in and have a review with her.
We constantly review our processes with our patient's best interests at heart. We are aware that consistency has been an issue in the past. With these changes taking place, we are hoping that patients will start to see better consistency in their care.